1. Information We Collect
We may collect the following types of information when you interact with us:
- Personal Information: Name, address, phone number, email address, and other contact details.
- Project Information: Details about your property, such as roof measurements, materials, inspection notes, drone imagery, specific materials requested, and other relevant project data.
- Payment Information: Billing details, including credit or debit card information, if applicable.
- Usage Information: Data collected automatically, such as IP addresses, browser types, and website activity, when you use our website or digital services.
2. How We Use Your Information
We use your information for the following purposes:
- To provide roofing and related services.
- To communicate with you about projects, estimates, and follow-ups.
- To process payments and invoices.
- To improve our services, website, and customer experience.
- To comply with legal and regulatory requirements.
3. How We Protect Your Information
We take reasonable measures to secure your personal information, including:
- Encryption of sensitive data.
- Secure access controls and restricted data access.
- Regular monitoring and updates to our security practices.
Despite our efforts, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell your personal information. However, we may share your data in the following situations:
- With Service Providers: To perform essential business functions, such as payment processing or subcontracted work.
- For Legal Reasons: To comply with applicable laws, regulations, or legal requests.
- Business Transfers: In the event of a merger, acquisition, or sale of our business.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to the information we hold about you.
- Correction: Update or correct your personal information.
- Deletion: Request that we delete your personal information, subject to legal or contractual obligations.
- Opt-Out: Unsubscribe from marketing communications by contacting us or using the unsubscribe link in emails.
To exercise your rights, please contact us using the information provided below.
6. Cookies and Tracking Technologies
We may use cookies and similar technologies to enhance your experience on our website. You can adjust your browser settings to manage or block cookies.
7. Children’s Privacy
Our services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware of such data, we will take steps to delete it.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically.
10. Contact Us
If you have questions or concerns about this Privacy Policy or your personal information, please contact us:
- Phone: (409) 245-5558
- Email: help@stellarroofer.com
